THE MOST COMMON ADDITIONAL COST

17.05.2023

Hey nextbiker,

pay attention to the mentioned things so you don't have extra costs!

1. LEAVING THE BIKE OUTSIDE THE STATION

Always return the bike exclusively to the official station visible in the nextbike app. Otherwise, additional costs are possible because leaving the bike outside the station requires bike collection and results in an additional cost on your account.
If you need to take a break somewhere, there is a "Park Now" option within the app, which is used for parking bike outside the official station. Please note that the bike still remains in your rental!

2. RIDING TWO PERSONS ON ONE BICYCLE

By driving like this, you damage the bike and endanger the safety of yourself as a driver and other people and all other users who will rent a bike after you because it is not suitable for riding. Each user has the option of renting two bikes on their own account to avoid unnecessary damage - please use this option to ride in pairs!

3. VANDALISM

Deliberate damage to bicycles means they are removed from circulation to the detriment of all other users who need them for transportation. The bike then needs some time to be repaired and it is unavailable at the stations for your and other people's new rides. If you notice any damage to the bike or the destruction of the bike by another person, please let us know via the nextbike mobile app Support, via email or call center.

You can read details about using bicycles here: TERMS AND CONDITIONS AND PRICELIST OF PENALTIES.