If there is a free bike rack at the station, the bike must be pushed into the rack. An audible signal and a return message to your device confirm the successful return of the bike. Be sure to check in the app if the rental is finished.
Note: Pay attention to the type of stand, there are stands for electric and ordinary bicycles. Do not return an ordinary bicycle to the electric stand because you are occupying the bicycle that needs to be charged instead.
If all the stands are occupied by bikes, you must lock the bike with a mechanical padlock around the other bike. Each bike has a metal hook on the back, around which you thread a padlock and lock it with the code you got in the app.
Note: Be sure to check out the rental in the application after locking the padlock.
If you have additional questions, feel free to contact us via Support in the app, by email at email@example.com or by message on facebook .